{"id":11359,"date":"2023-11-23T14:37:33","date_gmt":"2023-11-23T06:37:33","guid":{"rendered":"https:\/\/www.taiwansemi.com\/ja\/?page_id=11359"},"modified":"2023-11-23T14:39:32","modified_gmt":"2023-11-23T06:39:32","slug":"customer-relationship-management","status":"publish","type":"page","link":"http:\/\/services.ts.com.tw\/ja\/customer-relationship-management\/","title":{"rendered":"Customer Relationship Management"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11359\" class=\"elementor elementor-11359\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bf2b89e e-flex e-con-boxed e-con e-parent\" data-id=\"bf2b89e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[],&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d18dd1c elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"d18dd1c\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Sustainability<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7dbb68e e-flex e-con-boxed e-con e-parent\" data-id=\"7dbb68e\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c3c187 jet-breadcrumbs-on-front-yes jet-breadcrumbs-align-left breadcrumb-icon elementor-widget elementor-widget-jet-breadcrumbs\" data-id=\"9c3c187\" data-element_type=\"widget\" data-widget_type=\"jet-breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-jet-breadcrumbs jet-blocks\">\n\t\t<div class=\"jet-breadcrumbs\">\n\t\t<div class=\"jet-breadcrumbs__content\">\n\t\t<div class=\"jet-breadcrumbs__wrap\"><div class=\"jet-breadcrumbs__item\"><a href=\"http:\/\/services.ts.com.tw\/ja\/\" class=\"jet-breadcrumbs__item-link is-home\" rel=\"home\" title=\"Home\">Home<\/a><\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f18eadb elementor-hidden-desktop elementor-hidden-tablet e-flex e-con-boxed e-con e-parent\" data-id=\"f18eadb\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;_id&quot;:&quot;4926b30&quot;,&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ba89077 e-con-full e-flex e-con e-parent\" data-id=\"ba89077\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;jet_parallax_layout_list&quot;:[]}\" data-core-v316-plus=\"true\">\n\t\t<div class=\"elementor-element elementor-element-eb31af4 e-con-full e-flex e-con e-parent\" data-id=\"eb31af4\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;_id&quot;:&quot;288acbd&quot;,&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;full&quot;}\" data-core-v316-plus=\"true\">\n\t\t<div class=\"elementor-element elementor-element-fa94095 e-con-full e-flex e-con e-parent\" data-id=\"fa94095\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;full&quot;,&quot;jet_parallax_layout_list&quot;:[]}\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-604cf8e uael-nav-menu__align-center uael-nav-menu__breakpoint-mobile inside-menu2 uael-submenu-open-hover uael-submenu-icon-arrow uael-submenu-animation-none uael-link-redirect-child uael-nav-menu-toggle-label-no elementor-widget elementor-widget-uael-nav-menu\" data-id=\"604cf8e\" data-element_type=\"widget\" data-widget_type=\"uael-nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"uael-nav-menu uael-layout-horizontal uael-nav-menu-layout uael-pointer__double-line uael-animation__slide\" data-layout=\"horizontal\">\r\n\t\t\t\t<div role=\"button\" class=\"uael-nav-menu__toggle elementor-clickable\">\r\n\t\t\t\t\t<span class=\"screen-reader-text\">Main Menu<\/span>\r\n\t\t\t\t\t<div class=\"uael-nav-menu-icon\">\r\n\t\t\t\t\t\t<i aria-hidden=\"true\" tabindex=\"0\" class=\"fas fa-caret-down\"><\/i>\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<nav class=\"uael-nav-menu__layout-horizontal uael-nav-menu__submenu-arrow\" data-toggle-icon=\"&lt;i aria-hidden=&quot;true&quot; tabindex=&quot;0&quot; class=&quot;fas fa-caret-down&quot;&gt;&lt;\/i&gt;\" data-close-icon=\"&lt;i aria-hidden=&quot;true&quot; tabindex=&quot;0&quot; class=&quot;fas fa-sort-up&quot;&gt;&lt;\/i&gt;\" data-full-width=\"\"><ul id=\"menu-1-604cf8e\" class=\"uael-nav-menu\"><li id=\"menu-item-7486\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent uael-creative-menu\"><a href=\"http:\/\/services.ts.com.tw\/ja\/esg-news\/\" class = \"uael-menu-item\">ESG News<\/a><\/li>\n<li id=\"menu-item-3975\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children parent uael-has-submenu uael-creative-menu\"><div class=\"uael-has-submenu-container\"><a href=\"#\" class = \"uael-menu-item\">Sustainable Governance<span class='uael-menu-toggle sub-arrow uael-menu-child-0'><i class='fa'><\/i><\/span><\/a><\/div>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-9046\" class=\"menu-item menu-item-type-post_type menu-item-object-page uael-creative-menu\"><a href=\"http:\/\/services.ts.com.tw\/ja\/message-from-the-chairman\/\" class = \"uael-sub-menu-item\">Message from the Chairman<\/a><\/li>\n\t<li id=\"menu-item-9035\" class=\"menu-item menu-item-type-post_type menu-item-object-page uael-creative-menu\"><a href=\"http:\/\/services.ts.com.tw\/ja\/esg-committee\/\" class = \"uael-sub-menu-item\">ESG Committee<\/a><\/li>\n\t<li id=\"menu-item-7487\" class=\"menu-item menu-item-type-post_type menu-item-object-page uael-creative-menu\"><a href=\"http:\/\/services.ts.com.tw\/ja\/identification-of-stakeholders-and-material-topics\/\" class = \"uael-sub-menu-item\">Identification of Stakeholders and Material Topics<\/a><\/li>\n\t<li id=\"menu-item-9034\" class=\"menu-item menu-item-type-post_type menu-item-object-page uael-creative-menu\"><a href=\"http:\/\/services.ts.com.tw\/ja\/adoption-of-tcfd\/\" class = \"uael-sub-menu-item\">Adoption of TCFD<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3976\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children parent uael-has-submenu uael-creative-menu\"><div class=\"uael-has-submenu-container\"><a href=\"#\" class = \"uael-menu-item\">Green Manufacturing and Operation<span class='uael-menu-toggle sub-arrow uael-menu-child-0'><i class='fa'><\/i><\/span><\/a><\/div>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-7489\" class=\"menu-item menu-item-type-post_type menu-item-object-page uael-creative-menu\"><a href=\"http:\/\/services.ts.com.tw\/ja\/ghg-management\/\" class = \"uael-sub-menu-item\">GHG Management<\/a><\/li>\n\t<li id=\"menu-item-7496\" class=\"menu-item menu-item-type-custom menu-item-object-custom uael-creative-menu\"><a href=\"\/ja\/energy-management\/\" class = \"uael-sub-menu-item\">Energy Management<\/a><\/li>\n\t<li id=\"menu-item-7497\" class=\"menu-item menu-item-type-custom menu-item-object-custom uael-creative-menu\"><a href=\"\/ja\/water-resource-managment\/\" class = \"uael-sub-menu-item\">Water Resource Management<\/a><\/li>\n\t<li id=\"menu-item-7498\" class=\"menu-item menu-item-type-custom menu-item-object-custom uael-creative-menu\"><a href=\"\/ja\/waste-managment\/\" class = \"uael-sub-menu-item\">Waste Management<\/a><\/li>\n\t<li id=\"menu-item-7499\" class=\"menu-item menu-item-type-custom menu-item-object-custom uael-creative-menu\"><a href=\"\/en\/air-pollution-management\/\" class = \"uael-sub-menu-item\">Air Pollution Management<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3977\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children parent uael-has-submenu uael-creative-menu\"><div class=\"uael-has-submenu-container\"><a href=\"#\" class = \"uael-menu-item\">Healthy Work Environment<span class='uael-menu-toggle sub-arrow uael-menu-child-0'><i class='fa'><\/i><\/span><\/a><\/div>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-7492\" class=\"menu-item menu-item-type-post_type menu-item-object-page uael-creative-menu\"><a href=\"http:\/\/services.ts.com.tw\/ja\/talent-attraction-and-retention\/\" class = \"uael-sub-menu-item\">Talent Attraction and Retention<\/a><\/li>\n\t<li id=\"menu-item-9107\" class=\"menu-item menu-item-type-post_type menu-item-object-page uael-creative-menu\"><a href=\"http:\/\/services.ts.com.tw\/ja\/occupational-safety-and-health\/\" class = \"uael-sub-menu-item\">Occupational Safety and Health<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3979\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children parent uael-has-submenu uael-creative-menu\"><div class=\"uael-has-submenu-container\"><a href=\"#\" class = \"uael-menu-item\">Sustainable Value Chain<span class='uael-menu-toggle sub-arrow uael-menu-child-0'><i class='fa'><\/i><\/span><\/a><\/div>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-7493\" class=\"menu-item menu-item-type-custom menu-item-object-custom uael-creative-menu\"><a href=\"\/ja\/products-and-services\/\" class = \"uael-sub-menu-item\">Products and Services<\/a><\/li>\n\t<li id=\"menu-item-11357\" class=\"menu-item menu-item-type-custom menu-item-object-custom uael-creative-menu\"><a href=\"\/ja\/innovation-and-r-d\/\" class = \"uael-sub-menu-item\">Innovation and R&#038;D<\/a><\/li>\n\t<li id=\"menu-item-7494\" class=\"menu-item menu-item-type-custom menu-item-object-custom uael-creative-menu\"><a href=\"\/ja\/customer-relationship-management\/\" class = \"uael-sub-menu-item\">Customer Relationship Management<\/a><\/li>\n\t<li id=\"menu-item-7495\" class=\"menu-item menu-item-type-custom menu-item-object-custom uael-creative-menu\"><a href=\"\/ja\/responsible-procurement\/\" class = \"uael-sub-menu-item\">Responsible Procurement<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3981\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children parent uael-has-submenu uael-creative-menu\"><div class=\"uael-has-submenu-container\"><a href=\"#\" class = \"uael-menu-item\">Common Prosperity<span class='uael-menu-toggle sub-arrow uael-menu-child-0'><i class='fa'><\/i><\/span><\/a><\/div>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-7491\" class=\"menu-item menu-item-type-post_type menu-item-object-page uael-creative-menu\"><a href=\"http:\/\/services.ts.com.tw\/ja\/humanitarian-care\/\" class = \"uael-sub-menu-item\">Humanitarian Care<\/a><\/li>\n\t<li id=\"menu-item-9320\" class=\"menu-item menu-item-type-post_type menu-item-object-page uael-creative-menu\"><a href=\"http:\/\/services.ts.com.tw\/ja\/youth-empowerment\/\" class = \"uael-sub-menu-item\">Youth Empowerment<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-9336\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent uael-creative-menu\"><a href=\"http:\/\/services.ts.com.tw\/ja\/report-download\/\" class = \"uael-menu-item\">ESG Report Downloads<\/a><\/li>\n<\/ul><\/nav>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e5934c1 e-flex e-con-boxed e-con e-parent\" data-id=\"e5934c1\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;_id&quot;:&quot;e4c8d12&quot;,&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-99afba7 elementor-hidden-phone e-con-full sidebar e-flex e-con e-parent\" data-id=\"99afba7\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;jet_parallax_layout_list&quot;:[]}\" data-core-v316-plus=\"true\">\n\t\t<div class=\"elementor-element elementor-element-fbcf090 e-con-full e-flex e-con e-parent\" data-id=\"fbcf090\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;_id&quot;:&quot;4803559&quot;,&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;content_width&quot;:&quot;full&quot;}\" data-core-v316-plus=\"true\">\n\t\t<div class=\"elementor-element elementor-element-cf92c75 e-con-full e-flex e-con e-parent\" data-id=\"cf92c75\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;full&quot;,&quot;jet_parallax_layout_list&quot;:[]}\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a8aacb elementor-widget elementor-widget-heading\" data-id=\"7a8aacb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Sustainability<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c1be16 e-con-full e-flex e-con e-parent\" data-id=\"2c1be16\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;_id&quot;:&quot;7f1a360&quot;,&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;content_width&quot;:&quot;full&quot;}\" data-core-v316-plus=\"true\">\n\t\t<div class=\"elementor-element elementor-element-b410d0f e-con-full e-flex e-con e-parent\" data-id=\"b410d0f\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;jet_parallax_layout_list&quot;:[]}\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60d01df sidebar-menu elementor-widget elementor-widget-sidebar\" data-id=\"60d01df\" data-element_type=\"widget\" data-widget_type=\"sidebar.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<aside id=\"bellows_navigation_widget-3\" class=\"widget bellows_navigation_widget-class\"><nav id=\"bellows-main-35\" class=\"bellows bellows-nojs bellows-main bellows-source-menu bellows-align-full bellows-skin-none bellows-type- bellows-expand-current\"><ul id=\"menu-sustainability\" class=\"bellows-nav\" data-bellows-config=\"main\"><li id=\"menu-item-7486\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-7486 bellows-item-level-0\"><a  href=\"http:\/\/services.ts.com.tw\/ja\/esg-news\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">ESG News<\/span><\/a><\/li>\n<li id=\"menu-item-3975\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-has-children bellows-menu-item-3975 bellows-item-level-0\"><a  href=\"#\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Sustainable Governance<\/span><button class=\"bellows-subtoggle\" aria-label=\"Toggle Submenu\"><i class=\"bellows-subtoggle-icon-expand fa fa-chevron-down\"><\/i><i class=\"bellows-subtoggle-icon-collapse fa fa-chevron-up\"><\/i><\/button><\/a>\n<ul class=\"bellows-submenu\">\n\t<li id=\"menu-item-9046\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-9046 bellows-item-level-1\"><a  href=\"http:\/\/services.ts.com.tw\/ja\/message-from-the-chairman\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Message from the Chairman<\/span><\/a><\/li>\n\t<li id=\"menu-item-9035\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-9035 bellows-item-level-1\"><a  href=\"http:\/\/services.ts.com.tw\/ja\/esg-committee\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">ESG Committee<\/span><\/a><\/li>\n\t<li id=\"menu-item-7487\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-7487 bellows-item-level-1\"><a  href=\"http:\/\/services.ts.com.tw\/ja\/identification-of-stakeholders-and-material-topics\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Identification of Stakeholders and Material Topics<\/span><\/a><\/li>\n\t<li id=\"menu-item-9034\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-9034 bellows-item-level-1\"><a  href=\"http:\/\/services.ts.com.tw\/ja\/adoption-of-tcfd\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Adoption of TCFD<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3976\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-has-children bellows-menu-item-3976 bellows-item-level-0\"><a  href=\"#\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Green Manufacturing and Operation<\/span><button class=\"bellows-subtoggle\" aria-label=\"Toggle Submenu\"><i class=\"bellows-subtoggle-icon-expand fa fa-chevron-down\"><\/i><i class=\"bellows-subtoggle-icon-collapse fa fa-chevron-up\"><\/i><\/button><\/a>\n<ul class=\"bellows-submenu\">\n\t<li id=\"menu-item-7489\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-7489 bellows-item-level-1\"><a  href=\"http:\/\/services.ts.com.tw\/ja\/ghg-management\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">GHG Management<\/span><\/a><\/li>\n\t<li id=\"menu-item-7496\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-7496 bellows-item-level-1\"><a  href=\"\/ja\/energy-management\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Energy Management<\/span><\/a><\/li>\n\t<li id=\"menu-item-7497\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-7497 bellows-item-level-1\"><a  href=\"\/ja\/water-resource-managment\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Water Resource Management<\/span><\/a><\/li>\n\t<li id=\"menu-item-7498\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-7498 bellows-item-level-1\"><a  href=\"\/ja\/waste-managment\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Waste Management<\/span><\/a><\/li>\n\t<li id=\"menu-item-7499\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-7499 bellows-item-level-1\"><a  href=\"\/en\/air-pollution-management\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Air Pollution Management<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3977\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-has-children bellows-menu-item-3977 bellows-item-level-0\"><a  href=\"#\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Healthy Work Environment<\/span><button class=\"bellows-subtoggle\" aria-label=\"Toggle Submenu\"><i class=\"bellows-subtoggle-icon-expand fa fa-chevron-down\"><\/i><i class=\"bellows-subtoggle-icon-collapse fa fa-chevron-up\"><\/i><\/button><\/a>\n<ul class=\"bellows-submenu\">\n\t<li id=\"menu-item-7492\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-7492 bellows-item-level-1\"><a  href=\"http:\/\/services.ts.com.tw\/ja\/talent-attraction-and-retention\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Talent Attraction and Retention<\/span><\/a><\/li>\n\t<li id=\"menu-item-9107\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-9107 bellows-item-level-1\"><a  href=\"http:\/\/services.ts.com.tw\/ja\/occupational-safety-and-health\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Occupational Safety and Health<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3979\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-has-children bellows-menu-item-3979 bellows-item-level-0\"><a  href=\"#\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Sustainable Value Chain<\/span><button class=\"bellows-subtoggle\" aria-label=\"Toggle Submenu\"><i class=\"bellows-subtoggle-icon-expand fa fa-chevron-down\"><\/i><i class=\"bellows-subtoggle-icon-collapse fa fa-chevron-up\"><\/i><\/button><\/a>\n<ul class=\"bellows-submenu\">\n\t<li id=\"menu-item-7493\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-7493 bellows-item-level-1\"><a  href=\"\/ja\/products-and-services\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Products and Services<\/span><\/a><\/li>\n\t<li id=\"menu-item-11357\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-11357 bellows-item-level-1\"><a  href=\"\/ja\/innovation-and-r-d\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Innovation and R&#038;D<\/span><\/a><\/li>\n\t<li id=\"menu-item-7494\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-7494 bellows-item-level-1\"><a  href=\"\/ja\/customer-relationship-management\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Customer Relationship Management<\/span><\/a><\/li>\n\t<li id=\"menu-item-7495\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-7495 bellows-item-level-1\"><a  href=\"\/ja\/responsible-procurement\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Responsible Procurement<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3981\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-has-children bellows-menu-item-3981 bellows-item-level-0\"><a  href=\"#\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Common Prosperity<\/span><button class=\"bellows-subtoggle\" aria-label=\"Toggle Submenu\"><i class=\"bellows-subtoggle-icon-expand fa fa-chevron-down\"><\/i><i class=\"bellows-subtoggle-icon-collapse fa fa-chevron-up\"><\/i><\/button><\/a>\n<ul class=\"bellows-submenu\">\n\t<li id=\"menu-item-7491\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-7491 bellows-item-level-1\"><a  href=\"http:\/\/services.ts.com.tw\/ja\/humanitarian-care\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Humanitarian Care<\/span><\/a><\/li>\n\t<li id=\"menu-item-9320\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-9320 bellows-item-level-1\"><a  href=\"http:\/\/services.ts.com.tw\/ja\/youth-empowerment\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Youth Empowerment<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-9336\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-9336 bellows-item-level-0\"><a  href=\"http:\/\/services.ts.com.tw\/ja\/report-download\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">ESG Report Downloads<\/span><\/a><\/li>\n<\/ul><\/nav><\/aside>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-acc87cf e-con-full e-flex e-con e-parent\" data-id=\"acc87cf\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;full&quot;,&quot;jet_parallax_layout_list&quot;:[]}\" data-core-v316-plus=\"true\">\n\t\t<div class=\"elementor-element elementor-element-07c6bc6 e-flex e-con-boxed e-con e-parent\" data-id=\"07c6bc6\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28ae577 elementor-widget elementor-widget-template\" data-id=\"28ae577\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"page\" data-elementor-id=\"9172\" class=\"elementor elementor-9172\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1d11ff2 e-flex e-con-boxed e-con e-parent\" data-id=\"1d11ff2\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3ea7830 e-flex e-con-boxed e-con e-parent\" data-id=\"3ea7830\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6c0e43e e-flex e-con-boxed e-con e-parent\" data-id=\"6c0e43e\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9fe8a79 elementor-widget elementor-widget-heading\" data-id=\"9fe8a79\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer Relationship Management<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d4ff74 elementor-widget elementor-widget-text-editor\" data-id=\"3d4ff74\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The Company maintains close communication with customers through comprehensive customer service, including proactively contacting and visiting customers, conducting satisfaction surveys, and providing a smooth channel for communication of grievances. Based on customer needs and feedback on products and services, TSC continuously optimizes customer experience and reduces product defect and recall rates, thereby improving customer retention and Company performance.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4615a6f e-flex e-con-boxed e-con e-parent\" data-id=\"4615a6f\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e36e4b3 elementor-widget elementor-widget-heading\" data-id=\"e36e4b3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Customer Satisfaction Survey<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fda342a elementor-widget elementor-widget-text-editor\" data-id=\"fda342a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>In addition to a smooth grievance channel, customer satisfaction surveys are crucial for maintaining strong customer relationships. TSC conducts annual surveys to understand customer needs and improve our products, converting those needs into actions to boost our long-term competitiveness. We select customers based on the previous year\u2019s revenue and send out surveys covering product, delivery, and service. After collecting these and analyzing the feedback, we proactively seek further input from customers who gave lower scores and implement specific improvements. We then follow up six months later with another survey to confirm the effectiveness of these measures. Our consistent customer satisfaction scores of 4.5 or above over the past three years demonstrate our commitment to providing high-quality service.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0143848 e-flex e-con-boxed e-con e-parent\" data-id=\"0143848\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba5160b elementor-widget elementor-widget-heading\" data-id=\"ba5160b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Customer Audit Service<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fca8908 elementor-widget elementor-widget-text-editor\" data-id=\"fca8908\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>To handle customer suggestions and feedback promptly and comprehensively, the Company seeks to understand customer opinions through various means. In addition to the above satisfaction surveys and customer grievance channels, TSC periodically cooperates with customers to conduct audit operations, allowing customers to have a better understanding of our Company\u2019s products and operational processes, and enhancing trust in TSC. In 2022, a total of 3 were conducted with 3 customers.<\/p><p>With complex challenges such as advancements in production technology and increasing customer demands, TSC must ensure the implementation of quality management in the supply chain. When customers request VDA 6.3 process audits, the Company immediately initiates relevant preparations and arranges customer visitation processes to actively respond to customer demands. Ultimately, through quantified scoring results, we strengthen product process quality management to ensure that the quality of the supplied products meets customer requirements and increases our competitiveness.<\/p><p>For complete information, please refer to <a href=\"\/en\/wp-content\/uploads\/2023\/11\/CH2-TSC-2022-ESG-ReportEN.pdf\">TSC 2022 ESG Report, Chapter 2.2 Customer Relationship Management<\/a>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Sustainability Home Main Menu ESG News Sustainable Governance Message from the Chairman ESG Committee Identification of Stakeholders and Material Topics Adoption of TCFD Green Manufacturing and Operation GHG Management Energy Management Water Resource Management Waste Management Air Pollution Management Healthy Work Environment Talent Attraction and Retention Occupational Safety and Health Sustainable Value Chain Products and &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"http:\/\/services.ts.com.tw\/ja\/customer-relationship-management\/\"> <span class=\"screen-reader-text\">Customer Relationship Management<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":27,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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